Saw the bad reviews after I got here so was a bit worried about service and being ripped off. But, maybe the people posting with car issues actually had car issues? Anyway, don't know the full story but my experience was great - they took my car in right away, completed the smog check, sent the info to DMV, and I was on my way in 25 minutes. They do have a yelp promotion on check in which can be used.