I am disappointed to have put my faith and trust in a business that my mother has visited for years. Long story short, I’d purchased a car under false pretenses, and upon later contact to clarify information, it became clear, egoistic defense trumped integrity, humanity, and transparency. Aside from personal downtrodden experience. I thank the father of the business, for taking care of my mother’s mechanical auto maintenance, as she is always glowing about how well he treats her. However, as I’d only encountered the sons and was ghosted upon request to communicate directly with the owner. I unfortunately cannot extend the same gratitude, as the treatment and manner in which I was spoken, was highly demeaning and disrespectful.