This is regarding the smog check I had done today. Work part was actually great. I got quick and prompt service regarding my car getting a smog check. The mechanic and the guy at the desk were very courteous. Why 2 stars? Online, they advertised $36.95. When I mentioned this price was advertised, I was told they were not redeeming that coupon TODAY. Their sponsored ad on Google is what brought me to their door. This came up in search results for “smog check near me.” Also, I desperately needed the smog check as I needed to update my delinquent registration ASAP. When I saw their listing, I made a decision to go there. If I had walked in and paid close to $70* with no advertised price, I would not be upset. I still might think that’s a bit pricey but be OK with it. However, since it was advertised and the stipulations were not spelled out in the Google ad, that’s one issue. When I had the offer displayed on their website, that wasn’t enough either. Granted, setting the appointment may be the way to do it. However, that they chose not to honor this for me as a customer who brought up that it was advertised left a bad taste in my mouth. You have my money now. I’m not coming back for any other services and I will look elsewhere when it’s time to update the smog check for a registration. Overall, great service but lousy business practice. *Edit: OK, they took $10 off and I could have paid close to $80 for this smog check. Still, this doesn’t make up for that he refused to honor the price advertised on their Google Ad and their website without any explanation. Even with that discount offered to make up for this, I still felt yucky and gaslit and overall feeling ripped off. Not coming back for smog check or services for my car.